Gary, John, Jim, Coleen and every other member of J and M Homes staff:
I will never be able to find the proper words to express how I feel about my experience of buying a beautiful new home from J&M Homes.

Everyone I talked with treated me with respect. No one lied to me. Staff were excited with me. Staff kept me informed as to what was going on. No staff ever made me feel I was wasting their time.  Read the rest...

As I am getting settled in my home, I have had many many comments on the beautiful quality of my home. Is there any way you could send me a few business cards, so I could give people your direct information?

I love my home, it is beautiful. People are so impressed that I was able to customize it the way we did, with the nine foot ceilings, can lights, and moving walls for the master retreat, and of course the huge windows that everyone cant stop talking about. Every single change has proven to be an asset to my lifestyle.  Read the rest...

Dear Jim Morgan and J & M Homes,

Thank you so much for honoring all your promises beyond our expectations! You made what seemed to be quickly becoming just a dream, to the beginning of a life time of happiness in our “new cabin the woods”.

Jim and Janell, your customer service was way beyond any other we had ever experienced. All’s we can say is that “FATE” brought us to you and we are sooooo thankful for that.  Read the rest...

Sent: Wednesday, October 01, 2008 2:07 PM
Subject: House status

Jim Wilson,
 
Just wanted to let you know that our house is completed and looks Beautiful!
 
Thank you so much!
 
Sincerely,
A. Gibson Jr.
Sheridan, OR 97378

From: Mathews, Martie
To: Jim Wilson
Sent: Wednesday, June 11, 2008 8:31 AM
Subject: RE: J & M Homes

Jim,.
Let me assure you that, Janell, is doing a great job on help us.
Thank you for your communication & offer to answer questions.

Sincerely,

Martie Mathews

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From: Jim Wilson
Sent: Thursday, June 05, 2008 11:47 AM
To: Mathews, Martie
Subject: J & M Homes  Read the rest...

Hi John,

I spoke with you earlier today about the great conversation I had with Dennis Hills.

I’ve been in business development myself for 20 years so I believe I recognize good customer service when I receive it.

Dennis was very professional, articulate, and sincere in his helping me understand your industry, and your company’s place in it.

At the same time, he was not the high pressure, typical “sales” person insisting that today, right now we need to make this happen.  Read the rest...