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Jasmine Darcy communicated well and was prompt to respond to inquires.
Read more Kathy was very helpful with the whole process and very knowledgeable. We believe Everyone at J&M Homes did everything they could to help us
Read more Communication was excellent. We could not have asked for more. Very quick to respond. I had heard horror stories of working with manufactured home dealers. In our case, it could not have been further from the truth. From BEGINNING to the END, our expectations were exceeded. Customer service and product quality was EXCELLENT. I would absolutely rate them a 10!
Read more Jasmine was great she was very honest about delivery dates. Ryan and his crew were great to work with.
Read more Special thanks to Perry for getting everything together right. Skilled for sure. He was patient. We took 6 months to make a decision.
Read more Our sales agent was very helpful when I was trying to determine colors for interior.
Read more Absolutely! Great contact, friendly help and a lot of effort in getting it done. Lots of support in the stress of going through the entire process of building. It was alot less sress, and J&M will do many things other dealers, builders, won’t to make the process easy.
Read more Kathy was very helpful and got in touch with me although the whole process, There was no issues or anything with delivery and set up.
Read more Shannon was fantastic. She cared, was professional, understandable to my needs and thoughts knew what works and does not work compassion beyond belief treated me as a person not just a sale communication was fantastic I felt valued and all of my needs even as they changed to to my loan ability were met. Shannon is the best. Thank you and I could say so much more about the awesome experience I had but it would be a conversation of good. Thank you very much!
Read more Very friendly and eager to “make your day”.
Read more The follow-through was very good. Jasmine stayed in touch with us with updates. Dan and Kathy were great to work with on the initial purchase process. Overall, J&M is easy to work with and made sure we were taken care of. There was some miscommunication in the beginning about the cost of the home, but it was settled fairly. Jason, our interior finish man, was amazing and thorough; however, the outside finish crew had to come back several times because they didn’t have what they needed to complete the work. We had a unique situation, where the factory was in charge of our setup rather than J&M because it was a lot model purchased from Clayton. So it made it more difficult for Jasmine to control all the moving parts. She still did a fantastic job. We are not moved in yet, but expect warranty service and repairs will go just as smoothly!!
Read more David was the young man who helped me. He was extremely knowledgeable and helped me find my forever home. He didn’t try to take me out of my price budget to make a sale which most places will do. All the other places I worked with I felt like I was a number and they just wanted to to make a sale. I looked for over two years to find my forever home. I’ve worked with a lot of manufacture companies. It was a hard process over two years Until I met David, I even drove 4 1/2 hours to work with these guys. If I ever purchase another one, I will definitely go with J &M. I fell in love with the hey Jude and he helped make it happen. Everybody that’s worked with me on this project has been outstanding and I would highly recommend anybody wanting to buy a manufactured house to go to these guys not to mention the prices are so much better than anywhere else in the state of Oregon, I really appreciate them all making this process painless. Thank you. To franchise themselves, we all need more companies like them, and it definitely wouldn’t hurt to have several J&M Homes around our state(I know they have a few) Wouldn’t hurt to have more people like them. Thanks to everybody that has made this process easy on me. I have been through a lot the last three years.(My husband passed away) I’ve had to do this all on my own, and because of you guys, my life is gonna be better then what it was. I appreciate every single person, including Ryan, the delivery guy for going above and beyond to make this happen for me not to mention Ryan saving a tree that my husband planted before he passed away it was in the way of the trailer, and somehow he managed to save it I am forever grateful, thanks again.
Read more Kept us in the loop especially Jasmine Darcey she was amazing. Jasmine Darcey went above and beyond she is such an asset for your company.
Read more Shannon was amazing- fun to work with. I have moved to az – in all my years of doing business and dealing with companies and sales people- Shannon is among the very best. I don’t know how you can improve on perfection. Shannon was very attentive and strived to design my home with everything I wanted. She was very thoughtful with all my changes and worked to make herself available when needed. I feel the lack of communication between the dealer and manufacturer was lacking. I as the customer received alot of push back from the manufacturer because some things were left off from the dealer. 6 months later, I am still waiting to have things resolved without knowing who will take care of it. Once the initial time of set up, I have struggled to get my issues resolved and any questions answered. Overall, I loved Shannon and my buying experience with her. I think the lack of communication is an issue that can easily be resolved. A majority of the problems stem from the factory side of things. I enjoy being in my new home and have receive many compliments.
Read more Personally our previous sales person Doug was very slow with communication and response time. I think it really dragged out the buying time to get the house ordered. As soon as we switched to Jasmine everything immediately improved a 1000 percent! She is awesome at her job :)!!!!
Read more Our salesman was there when we needed him but left us alone when we needed him to.. no pressure but had a ton of ideas. It was nice being able to go as many times as we needed and never felt like we were bothering him.
Read more I purchased my home in McMinnville from J&M Homes and found the quality delightful. The delivery, installation, and after-purchase services were very good, and all service issues were resolved completely. The sales agent stayed in contact during setup, and the overall process was even better than I expected. I’m very satisfied and would recommend J&M Homes.
Read more Jasmine Darcy and Marty Brown were amazing to deal with and went above and beyond anything I could have expected.
Read more Everyone was great to deal with. Overall great experience!
Read more J&M Homes couldn’t have done anything better. They are great.
Read more Jasmine at the Albany location is very nice and helpful. She is helping us solve our problem. Thank you so much.
Read more Working with the people at the Albany J&M has been a very good experience. Jasmine has been very helpful and easy to communicate with in the delivery and setup of the home. I also greatly appreciate how Marty has helped us. They really helped with customizing our home.
Read more Jasmine and Kathy both got to me right away when I called her sent an email and they were good at explaining what needed to happen
Read more It seems like a well built home.
Read more Richard was so responsive to every call or email. I so appreciate the hand holding through the process. They made the process as painless as possible. I have highly recommended them to several people already. If we are in the market again, we will be back in for sure. Thanks for everything!
Read more Allyn Almond was very helpful during the process. He was instrumental in making the process run smoothly.
Read more Our agent maintained contact with us through the whole process and made sure our questions were answered!!
Read more Everything, Jasmine is top notch.. and kept us in the loop constantly.scheduling walk throughs at the manufacturing plant, and again after the home was completed and before shipping… scheduling teams to deliver, paint, etc. and all came in on time or early.. we are blessed to have worked with her.. thank you Jasmine. Jasmine was extremely helpful with all that Girl stuff.. her and my wife spent a lot of time going over what counters look good with what cabinets.. and paint colors. Etc.. When our home got to the sight…I thought.. how in the world do they make this look like a home? Two halves!! 2 feet apart ?.. but they do.. it’s beautiful.. Gene and his side kick Junior do a great job.. and make it a home… thank you guys!!
Read more Our salesman was wonderful, caring about our budget and our experience in general.
Read more Kathy Nix is a 10. Truly wonderful, knowledgeable, prompt and works very hard to make things happen. I have purchased many homes through you folks and appreciate your fine service and friendship.
Read more No high pressure sales, set expectations, returned calls when I had questions, sent information when needed and overall was an advocate for me throughout the buying process. Jasmine Darcey was a rockstar in this process and made sure all the sub contractors were on time, on task and prepared for their visits. And Dan in sales was great at his job and supported the process like the pro he his.
Read more Dan was wonderful to work with. Jasmine was the best. Every time I stopped by or called they answered my questions. They were wonderful to work with. I am totally happy with my new home.
Read more From the first visit to J&M, the entire process went well. Customer service, customer satisfaction were number one with both Mike and Amy. J&M crews did their best throughout the entire process. The follow-up service has been excellent. Overall, from first day we went to J&M, I had great service. We asked for recommendations for a general contractor, he did a fantastic job. I asked about a heat pump installer, again, he recommended a highly experienced installer. I now have a beautiful new home situated in Otis, Oregon. I would highly recommend the home model, the dealership, and everyone involved in making this my new home and property.
Read more Ken got us started, he was patient with our questions and was so nice. Kathy, thank you so very much for all of your knowledge, great tips and suggestions , you helped make our home purchase a fun and comfortable experience. Jasmine..thanks so much for your support, availability with all our questions and your follow through every step of the way. It was a positive experience from beginning to end. I would like to add that the whole crew at J&M Homes Albany were always welcoming and helpful and our numerous phone calls were always answered by a person who was eager to help.
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Very Satisfied
We love our new home!
They absolutely exceeded our expectations!
Very Satisfactory
Delightful
Delighted
Absolutely Great!
Delightful
I love my home and am thankful for a great experience.
Good people to work with.
Very Satisfied
I Highly recommend them to Everyone.
That was not the case withJ&M I didn’t feel any pressure from them.
Delighted
Very Professional
. I was impressed with the whole process.
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Satisfied
Very Satisfactory
Thank you so much!
Delightful
Delightful!
Delighted!
Delightful
They are very helpful
Very Satisfied
Delightful
Delighted
Working with Richard, Mike, and Amy was a pleasure.
Delightful
Very Satisfied
You all do great work!!
Very Satisfactory
Delighted
Delighted
I was totally satisfied with everyone at J & M homes.
They did a great job.
Delightful