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Shannon was really on top of things. She was so very helpful in setting up the inside of our new home with extended walls, higher commodes, and almost anything she was so helpful. And our home was a month early being delivered and Shannon was right on top of getting all the crews out here to set up our new home. She did a fantastic job. The only issue I had was the set up crew did not hook up the water or septic lines as I was told they would be doing. But being quite handy myself it was no problem to get those two things done. Also, the walk through process could have been a little less rushed, it kind of felt like he was in a hurry to get us off his check list. There are a couple things that were missed due to the rushed walk through. But again, no problem because I’m quite the handyman myself. I did do all the site prep, electrical and septic system myself. Thank you for your assistance.
Read more Shan was top notch. She listened and took care of us. The house is exactly how my wife and I pictured it. Jasmine communicated with us from the closing all the way to handing over our keys and still does. I cant believe I even got my keys already! Just in time for Thanksgiving.
Read more I was lucky enough to find the perfect home that was already built and on there lot. I have so much storage space and everyone at J&M Homes was great. I have had a few service issues and Jasmine has gotten everything taken care of and i am scheduled to get a new dishwasher next week.
Read more James helped us to find a home with the configuration we wanted to fit the variance restrictions. The first home we were interested in extended beyond our variance boundary. James was able to find another home with a very similar configuration to fit within the boundaries. Very good experience and very satisfied with the follow up service when needed. Amy and Perry were very pleasant to work with when needed.
Read more David has been spectacular from start to finish. Gold stars across the board! He is efficient, helpful, kind and truly a joy to work with! Jasmine has also been wonderful, helpful and great with communication!
Read more The whole process went well. I had a manufactured home replaced with this new one. Jasmine was great through this process and keeping me updated every step of the way. She even threw in a can light package for my living room. It went faster then i thought it would.
Read more Built me a home I wanted and love. It took awhile to get the site completed and they were patient and delivered the home as soon as the site was ready.
Read more Richard worked with me for years till I found a lot. Then he helped us design a home to for the lot.
Read more The Whole team was great.. Big Shoutout to Kathy, Marty and Jasmine! Great communication…. Great support! I was pleasantly surprised I could design my own home just how I liked it. Give those 3 in the Albany office a raise! Or nice Christmas Bonus…. It was a perfect home buying experience from Design to Delivery process to getting the keys. JM Homes makes you feel like a rock star. Every thing was perfect! True professionals. Our sales agent Kathy was wonderful to work with. She was knowledgeable and so helpful. She was very quick to respond as well and went out of her way to accommodate things that was needed. Jasmine was also very helpful and kind with the delivery information and checking in with us about the solving repairs after our home arrived. Would recommend both of these ladies to help you buy your home.
Read more I can’t think of anything I would have changed as Mike took care of everything and went far beyond my expectations.
Read more They did everything they could to find the right home for me and my family. They were patient and understanding through the whole process. I want to say thank you to everyone involved with J&M homes. I would like to give an extra shout out to Debbie and Sharene these two have been absolutely wonderful to me and my wife through this process. We are So happy with our home and can’t tell you how much we appreciate everything you’ve done for us to make this happen. Thank you!
Read more Kathy did her best to answer all my questions/concerns. Kathy, Jasmine, and Michael did their best to take care of all my concerns. Took some time but all came together in the end.
Read more Richard listened to my requests, as my home turned out better than I imagined. Richard gave me some useful suggestions that I really appreciate as I hadn’t even thought about them.
Read more Very good service. John Tierney is a good finance Manager. Helped out alot.
Read more Jasmine was very helpful explaining and walking us through the whole process. She was always professional, accommodating of our needs and prompt at returning calls & texts. We would highly recommend her and J&M Homes.
Read more They were accurate with all the details, answered all our questions and were pleasant and friendly. We can’t think of anything they could have done better. They communicated well, kept their word, and were nice.
Read more Jasmine has been great and very helpful – during and after the purchase.
Read more Communication was good and they were prompt at my requests. I will be recommending them to friends and family.
Read more Got me everything on the house I wanted!
Read more Everyone we had contact with was excellent… But I especially wanna mention David Delatorre and Jasmine! They were wonderful help. From start to finish, David walked us through the process and made it fairly easy for us. I only wish I had made our master bathroom 3 feet smaller and our living room 3 feet bigger… But that’s on me not on J & M Homes or David or Jasmine!
Read more Jasmine was amazing at keeping us informed and walking us through the process of purchasing a new home. We had started the process with another retailer and then was referred to J&M Homes, where we felt that we were in much better hands. Not to mention saving us a substantial amount of money! Even though I was overwhelmed when we first started this process, and then switching retailers. I have not a second thought about going through this with J&M Homes. I will recommend J&M Homes to family and friends over and over again.
Read more Kathy was always available and knowledgeable about your product. She was very helpful in explaining the product to my wife. Kathy and Jasmine were easy to work with. They did their best to expidite the process for me . I have dealt with several manufactured home companies on the west coast. I don’t know if there was anything they could have done better. I have a few issues with things I would like built ito the homes but that is a factory issue not the distributor.
Read more My sales person helped me find a model in my time frame. The whole team I’ve worked with has been awesome! Shannon Hurn, Amy Spencer, Rick Kemper, Cory( touchup repairs), a door guy came too and was great.
Read more Our agent was helpful, knowledgeable about the products and was accommodating of our requests. He made himself available by text message and was quick to answer questions which was much appreciated. All the people in the office were great to work with. An additional thank-you to the “interior” setup crew for doing an awesome job on the siding and trim installation! Thank you! The front door and gable area look great!
Read more Jasmine Darcy communicated well and was prompt to respond to inquires.
Read more Kathy was very helpful with the whole process and very knowledgeable. We believe Everyone at J&M Homes did everything they could to help us
Read more Communication was excellent. We could not have asked for more. Very quick to respond. I had heard horror stories of working with manufactured home dealers. In our case, it could not have been further from the truth. From BEGINNING to the END, our expectations were exceeded. Customer service and product quality was EXCELLENT. I would absolutely rate them a 10!
Read more Special thanks to Perry for getting everything together right. Skilled for sure. He was patient. We took 6 months to make a decision.
Read more Our sales agent was very helpful when I was trying to determine colors for interior.
Read more Jasmine was great she was very honest about delivery dates. Ryan and his crew were great to work with.
Read more Absolutely! Great contact, friendly help and a lot of effort in getting it done. Lots of support in the stress of going through the entire process of building. It was alot less sress, and J&M will do many things other dealers, builders, won’t to make the process easy.
Read more Kathy was very helpful and got in touch with me although the whole process, There was no issues or anything with delivery and set up.
Read more Shannon was fantastic. She cared, was professional, understandable to my needs and thoughts knew what works and does not work compassion beyond belief treated me as a person not just a sale communication was fantastic I felt valued and all of my needs even as they changed to to my loan ability were met. Shannon is the best. Thank you and I could say so much more about the awesome experience I had but it would be a conversation of good. Thank you very much!
Read more Very friendly and eager to “make your day”.
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Shannon was really on top of things.
Delightful
We love our home! Thank you for everything.
Delighted
My experience was wonderful.
Thank you for my new home. Thank everyone who helped make this dream come true.
Delightful
Delightful
Every thing was perfect! True professionals.
Again… big shoutout to Marty, Kathy and Jasmine…Beautiful, professional, friendly, available always… ive bought 7 homes. This was my best experience. Your people make the difference. Your quality should be a industry standard.
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Satisfied
My wife absolutely loves our new home!
Delightful
Ended up with an extremely beautiful/nice home.
I had a very positive experience with them.
Attentive to our needs.
Delightful
Delighted
Delighted
Very Satisfactory
Delightful
Delightful
They exceeded our expectations!
Hope to do more business with your company.
Delightful
Very Satisfied
Very Satisfied
We love our new home!
They absolutely exceeded our expectations!
Delightful
Delighted
Very Satisfactory
Absolutely Great!
Delightful
I love my home and am thankful for a great experience.
Good people to work with.