Testimonials

Delighted

Jim in Redmond was great to work with, as usual! Sharene and Bruce were great as well to help with the warranty process and getting a few things fixed!

This was our second home through J&M. We spec build these in Central Oregon. There were a few hiccups with the install crew, but Jim was on top of it and pivoted to make the time line. We had some warranty needs after the new home buyer had an inspection done. Bruce coordinated these and kept us in the loop and was able to get us across the finish line. These two guys made it happen and will do business again because of them! Read more

Delightful

Prompt communication. We’re glad we chose J&M Homes. This was not an easy process, but DAVID and Jasmine at J&M made it that much easier. We appreciate all of their expertise and good help! Read more

Thank you for being a great team.

All of J and M homes has helped us every step of the way and we appreciate yall so very much. Read more

Easy to work with and very helpful.

Debbie Espinoza was delightful to work with. She was knowledgeable and flexible and really helped us with decisions. She was responsive to phone calls and emails. She was very clear about who to contact when issues arose. No issues arose with the purchase process.

Sharene in the office was helpful as several issues arose. It isn’t easy to know who to call about what issues. It varies during the different stages in the process. Sharene helped us when we needed some immediate repairs (there were a few) and then later, after the 30 days, we were referred to the manufacturer. Thanks to all at J&M. Read more

My home is awesome.

Kathy listened and did everything great! Read more

They were great!

Our agent was responsive and listened to our needs and wants. Read more

Not all heros wear capes! J&M is my Superhero for getting me my new home!

J&M Homes over performed, if that is even possible! Simply outstanding service from beginning to end. Our home was finished, on budget, a day early! All inquiries or concerns were immediately responded to, any issues tackled head on and resolved. J&M stayed on top of every task until it was accomplished to our satisfaction. We could not have asked for more exceptional service. If you are lucky enough to work with Jasmine, she is not only delightful, but beyond competent and professional. Thank you J&M for such a wonderful, fun experience and beautiful new home! Read more

Excellent experience from start to finish.

My sales agent was extremely kind and professional, keeping me informed at all times regarding the status of my application and the delivery of the property. I am very satisfied with the follow-up I received.

I don’t have any suggestions for improvement, as the service exceeded my expectations. I am completely satisfied with the attention I received and the professionalism shown at all times. Read more

Delighted

Our sales agent gave me space. No harassment. She just checked in every once and awhile while we got the site prepped. Sonya was amazing. Read more

Very Satisfactory

Jim Steiner, our sales representative in Redmond was very helpful during the sale and after. He really know the process and was there for us with our questions or problems. Jim is a great asset to J&M homes. Read more

Delightful

From the moment my husband, Nathan, and I arrived at the Albany lot, Kathy welcomed us and immediately made the experience easy and comfortable. She was friendly, knowledgeable, and incredibly helpful throughout the entire process.

It’s clear she has a lot of experience, but what really stands out is how much she genuinely cares about her customers and making sure they’re happy. If you’re clear about your needs, budget, and expectations, she’ll do everything she can to make it happen.

Kathy works with a variety of lenders and contractors and guides you every step of the way, which made a huge difference for us.

Overall, if I had to go through the process again, I would still choose J & M Homes. The few bumps we experienced were due to factors outside of their control, not anything on their end. Despite that, the experience was still positive, and I would absolutely recommend working with Jasmine, Kathy, and Troy. Read more

Everything was perfect.

Sonja communicating extremely well! Was always able to speak to me either via email or phone call anytime I needed a question answered!

Would always recommend this company for people looking for manufactured! From the day we day we were moved in everything was pretty easy-going! Anything you need to fix right away they had it done within a week or two. Besides our fridge being damaged in several places., and a few few cosmetic issues, everything was perfect. Our sales agent was amazing and she felt like family towards the end! Read more

Delighted

David has been with us hand in hand since day one; he takes his job personally. Read more

Delighted

Our sales agent Sonya was very patient and very thorough. She reminded us often this is our home, get it the way you want it. We were working at distance and Sonya made the process seamless, providing any and all details we needed. She went way above and beyond what I would have considered satisfactory service. No matter how many times we covered and recovered details Sonya was so willing to answer our questions. I would highly recommend working with her.

The interior grew Jeorge was amazing, working on his own. His standards were meticulous and he did such an amazing job as a 1 man crew. As expected, we have had a few fixes, broken window, leaky shower, nails coming through the floors and they have all been repaired beautifully. The repair crews have all been so professional, speedy and do great work. They even found items we didn’t see and repaired them. Highly recommend the entire process with this company. From sales to finish it has been clear their goal is as close to perfection as possible. What a rare thing to be able to say these days. Read more

Thank You

David was always so responsive to all my questions. David was so patient with me on everything through the whole process. I can’t thank him enough for everything he has done for me. David is the best salesman I have ever worked with… Great Guy…

Jasmine, and Lisa were also such a pleasure to work with. They answered all my questions in a timely manner. Everyone there was such a pleasure to work with. Read more

Thanks again!

Kathy Nix and Jasmine Darcy are amazing! They both were so kind, helpful and patient with me during the process. They are quick to respond to questions and communication was clear. Additionally, Kathy worked with me for 2 years in making my important life decisions! Thank you all! Read more