LOVE THE FACT THAT I GET A RESPONSE EVERY TIME I HAVE A QUESTION! Read more
Shannon has been great. Alicia has been a ROCK STAR about setting appointments, getting answers, above and beyond. Thank you, we were on a tight time line. My dad is pretty wheel chair bound and the old house was not working. This is heaven to them. Thank you to Alicia for working everyone in and getting the job done. Read more
They were perfect.
Very professional. Very helpful. Complete knowledge of the product. Regardless of some negative reviews I read, they were the very best outstanding and delivered earlier than expected. They did everything they said they would do “excellent American people and Honest”-!!!!!!! Read more
We love this home it really fits our life style
Shanon new the little ins and outs of our home plus what would be good upgrades and good standards we say what about this she would give us our options help pick the best solution.
Alicia was always ready and willing to help fix issues in the office.
I want to say the two drivers that brought our home in and put it where we wanted along with the two factory guys that show up with one half of the home were fabulous it was not a normal set I can not say enough about these guys
What a team! Read more
Alicia has exceptional listening skills. She really tries hard to understand her customers concerns. She’s super responsive and works hard to resolve problems. If she doesn’t have the answer immediately she says so honestly and then gets back with you when she finds it.
Alicia and Jeff understand when something is serious and they go the absolute extra mile to resolve it; uphill in a snowstorm. 🙂
Overall, this was a highly positive experience with a few minor bumps that were smoothed out. I would highly recommend J & M homes over all others in the area; we went to multiple dealers before J & M. We were ripped off by another dealer but ultimately ended up at J & M because of that bad experience. J&M Woodland is above all the rest in the Pacific Northwest in every facet from start to finish. They win out from making the deal, fine tuning the upgrades, customer service, communication, honesty, and integrity. They rise to the top.
Many thanks to Ed Lister, Alicia Ovall, Jeff Ellertson, and Perry the contractor who is a phenomenally awesome guy. Honorable mention to the highly skilled delivery team; we had a sketchy, tight, steep set replete with obstacles galore and the guys met the challenge with professional precision. Read more
Jeanette helped us a great deal. Wonderful customer service and really appreciated her help with our matter. People should know that J&M homes does follow their home sales with exceptional customer service. It’s important in today’s market. Read more
5 Stars to J & M Homes and their employees
My sales agent was very attentive to all my questions and, also, being available to get into the house. Also, to my change from carpet to wood floors I had no problems. He was punctual, cooperative and very knowledgeable about many questions I had. All employees were friendly and knowledgeable. Read more
Mike and Kimberly went above and beyond to help me with every step. My situation was anything but ordinary or easy and it would not have happened if it had not been for all of their hard work and commitment. By the end, I think we all felt like a family!! Read more
Jim and Jeanette are very nice and awesome to work with. They know what they are doing and get it done. Will definitely recommend to others. Read more
We love our home.
It was delivered as scheduled and had everything we ordered. It’s lovely!
Our sales agent communicated with us. Alicia, new to the industry, was extremely helpful and communicated well. She walked us through the entire delivery and setup procedures, checked on us often, and handled our service calls professionally and swiftly. Read more
Just a big thank you.
Our sales agent kept us informed on building and delivery and setup and had very good communication thru the whole process.
We are all ready referring people. Those who stop to look at our home always want info as to where to go to order one.
Thank you again. Read more
Allen helped us get financing as well as make all the selections to customize our home to our specifications.
Alicia has been on her toes getting all of the final paperwork done. She has also been great about keeping us updated on the process at the factory and getting our repairs taken care of. We were the first customer that Alicia had to help with the paperwork, she did a great job. Read more
Debbie, listened to what layout we wanted, then took a floor plan, flipped and flopped it. Then stretched it out to make it larger. Worked so good that 2-3 buyers had there’s built before us. Read more
Our adventure with J&M Homes in Woodland WA, started while living in Hawaii. We needed to move back to the mainland and an area we were familiar with. In January of 2019 we flew over and had a couple of weeks to make a life changing experience for us. This would be our last home. After getting thoroughly confused with trying to find a builder for a small 1000 plus square foot home, we had never considered a manufactured home. When checking out the internet market we were confused, we were about ready to give up. Then we ran across J&M Homes and customer reviews.
I visited with Jeff the business manager, with his vast experience in the market. He explained the differences between internet sales and dealer sales manufactures, construction and quality issues. He turned us over to Shannon, a miracle worker, to discus models, features, desired options, price and HVAC contractor. Our next question to her was who she would recommend for our building site preparation. She was right on. We have a fantastic relationship with them.
So back to Hawaii to prepare our home for sale and start that process. During this time Shannon helped us with questions without any pressure. With money in hand, at the end of August we started in earnest deciding on which model and preparing a option list. It was like Shannon could read our minds with suggestions. I was familiar with construction and her ideas helped us.
Then started the tedious work with our county building department and there permits. Jeff and Shannon worked with us through this extensive time frame. When we were getting in que at the factory, they had a rush order of 500 homes to build, plus COVID 19 restrictions. We finalized everything with Alicia and were on our way. Jeff contacted another factory that they work with and got us in their que. We had a home ready to ship in a short time. Their transportation and setting crew were the best, they worked magic getting it on our site. The whole experience and adventure was worth it. Read more
Love our beautiful home
Debbie did a excellent job on explaining layouts and options. Definitely will recommend JandM to family and friends. Read more
Terry was extremely personable and knowledgeable. He followed up when he said he would. I very much enjoyed working with him. Read more
Great communication & guidance!
We are very grateful for all the time, guidance & expertise that Jeanette Sampson & Jim Steiner gave so freely to us on our home buying adventure! Read more
Would definitely return if I need new home. Thanks J&M
Gary was the best, just can’t say enough on helpfull he was on our purchase. When I send someone to your Oregon city branch I will definitely tell them to ask for Gary.
I think you need a spot for your coordinator . Kelsey was just starting there when my home was being built and when I was introduced to her I thought (what do I need her for??) well believe me it didn’t take long to find out !! That Lady is PRICELESS , I was very happy with my team..
Thanks Gary and Kelsey Read more
Dan & Virginia McDonald were wonderful to work with!
Our sales agent communicated in an honest and upfront way without out being overly pushy. He really showed a true personal interest and worked for us! Read more
Our sales agent met with us very quickly and put us in touch with financier and contractor. All went so smooth. We were out of our old home and into new home within 2 months, after paying for our home the first half showed up in 27 days ,on my boy friends birthday, and because of contractor whom was referred by JandH everything went very smooth. Read more
Jeanette and Jim walked us through the process and were very thorough in explaining what we needed and what to expect with our purchase. They always took our calls and answered any questions that we had. We were out of state and they went above and beyond in making our experience a positive one. Any issues that we have had, they have been quick to respond and address the problems. Thank you. Read more
During the entire buying process I was treated with upmost respect. Debbie and Kelsey made every phase of the purchase personal and was very responsive to inquiry’s and any needs I requested. I would highly recommend J&M and all of the staff at the Oregon City location to anyone. It was a very positive experience and thanks again to Debbie, Kelsey and all the staff at J&M they went above and beyond my expectations. Read more
The people at J&M are really great. Kimberly Raney was my own HGTV designer who took a very tight budget and a basic design home and turned it into a dream home. She turned a small bedroom into a luxury bathroom with handicap shower and soaker tub. Added on 16 feet for a 3rd bedroom and a bonus room/ family room. Kim was awesome, she helped me get the home of my dreams. She ALWAYS kept me up to date on the process. And made sure she got me answers right away and if she couldn’t she would let me know she was working on it She is fantastic!!!
Mike the manager made it happen. When the county made us put in an expensive septic system. Mike helped us figure out changes we could make and stay in budget. We have been in our house for 7 months and I still smile when I look around my house. I never hesitate to recommend J&M homes in McMinnville. Read more
Debbie Espinoza was a joy to work with. She is thorough & caring as well. I was so fortunate Debbie worked with me in selling my late mothers home. The process was challenging at times and Debbie was always positive. I would recommend having her as an agent! Read more
The sales agent checked in with me very often. I would definitely recommend J & M Homes to friends and family. Read more
Jeannette is absolutely awesome! She stayed on top of everything! She listened to what we wanted, and could comfortably afford. She worked with us through each stage. Read more
Hang on to Debbie, she’s a gem. We love her like family
It’s a very nice home – only the 2nd one we have ever had, and the first manufactured home. We love the design, and modified it a bit to make it 4 feet longer so one of the bedrooms would have a bit bigger space, (the one the floor plan calls the ‘library’).
This also gave me a bigger dining area which is great, since our home of 29 years in Portland had no room for a dining table at all.
J&M homes, and in particular, Debbie Espinosa, were absolutely wonderful! It’s because of Debbie’s great personality, caring manner, and follow through on all the details and questions we had that we ended up buying from them. We can’t say enough good things about her!!!
The process of bringing our home down, putting it on the slab and joining it together was just about perfect. Lakeside is a very small town and it was like a carnival…all the neighbors came out to watch and enjoy the spectacle!’
We love this home. SO many people have stopped by to say “Yours is the most beautiful manufactured home in the entire city”. The people who put in the skirting said that, and honestly, over twenty others that I can remember say the same thing. It IS beautiful, with the siding that looks like cedar and the blue metal roof. Debbie suggested those details and she was so right. (Hang on to Debbie, she’s a gem. We love her like family). Read more
Can’t imagine anything better
Eric was fabulous with the whole process! Very knowledgeable and helpful with every step of the way. His response time was excellent! Not to mention he was very friendly! Read more
Our sales agent was extremely helpful, very considerate, professional, and friendly. He worked with our contractor amazingly well with multiple issues. Mike, Jeanette and other salesmen in the office were extremely helpful. Was a delight working with this team they have excellent communication with contractors as well. Read more
Earlier this year, Debbie Espinoza, from the J&M Holmes Oregon city location, received a letter from a couple for whom she’d helped find a new Clayton built home.
George Krieger, a professional contractor and his wife Joanne, purchased a Golden West home built at the Clayton Albany home-building facility in 2018, and they were so happy with the home they felt the need to reach out to Debbie and thank her. But how exactly did they and upper Jane M Holmes?
“As you can imagine, George did his research on the homes in the area. When we asked George why they chose Jane M Holmes he said that he:
“…looked at the quality of the homes and it was absolutely top-notch”.
That’s when they called Debbie, who the Krieger’s thought was very personable and were impressed with her knowledge of manufactured homes.
It didn’t take long for the Krieger’s to come to the home center where Debbie showed them numerous models with customizations since that’s what they were most interested in.
“We are able to sell more homes simply from listening to and taking the time to work with, the customers on home customizations” Debbie said.
Within the letter, the Krieger’s mentioned “there are so many ‘little things’ that are actually ‘big things’ to us, that make us so proud of our home.”
One small customization that George pointed out was how there was only one closet in the master bedroom, but Debbie was able to work with them to add an additional closet in the bathroom.
“It was extremely important to us because of the amount of stuff we have”, George explained. “It didn’t really impact the size of the bedroom either.”
Debbie’s ability to really listen to what the Krieger’s needed out of the home allowed her to work with the facility to customize their homes to their liking.
Because of her attention to detail and thoroughness, Debbie has raving fans that went out of their way to hand write her a thank you letter and who plan to send referrals her way.
We were overall delighted with our home from J&M Homes. Everyone gave us there full attention when ever we came in to ask a question. Would definitely recommend to friends and family. Read more
I am so glad I found J & M Homes
One thing, J & M is in a convenient location so I stopped frequently. The staff was always happy and friendly. I spent time going through the models and I never felt hurried. After deciding on “the Walnut ” I would go sit in it just visualizing HOW I would want it and what changes I wanted to make
This time was very Important for me to make my decisions in peace. I love my house and Debbie was always helpful, patient and friendly.
Then the Brambaughs – Shawn and Billie and all the guys -really love chocolate chip cookies! It was fun to bake for them! They are such good and hard workers, NEVER left a mess and did good work.
I am so glad to be getting settled and am so thankful for my “nest”. I have gone “full circle” now as I raised my girls on this place and now I have come back to “pasture ” literally because my house is in the pasture and I love watching the horses and view of MT Hood every day! Read more
The office girls ROCK!!!!!
I would defenately give all the crew and the girls in the office a 10+. Everyone bent over backwards to help me get moved in and small problems taken care of. The office girls ROCK!!!!! Also not to forget Alice the realtor. She too is the BEST!!! Read more
Our sales agent, Eric Stelzer, was great! He communicated regularly and followed up on any questions or issues needing resolved. He persisted in seeing the floor issues resolved when we were not getting results from the factory. He seemed to genuinely care about my parents and their well being in this move. We received the home way ahead of schedule. Read more
Overall great experience and we love our home!
Jim was always available when we had a question. He went out of his way to make sure we were happy with the choices we made and when it seemed that we would lose those choices, went to bat to make sure we had the home we wanted. He was also very patient with us when we changed our minds a couple times Jeanette took over once the building process began and kept us up to date the whole way. Read more
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