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MUST READ! J&M Homes of Albany (J&M) is the BEST, where new home dreams happen, but most importantly, do come true!!

Our journey and “happily ever after ending” started many months ago preparing for our forever/retirement home, moving from CA to OR. After lots of online home searching and a few road trips, we were OMG to the continued up gouging costs for already built homes, again OMG! On a whim, we decided to pop into a random new manufactured home dealer, and found with the right land purchase, this was the way to go.

After the 5th manufactured home dealer of continued sales pitches and why we should buy from them and not others, we were ready for an adult drink (it’s 5 o’clock somewhere situation), but before doing so, we decided to go to 1 more for the day and it was J&M Homes of Albany. WOW and so THANKFUL we did! All in office graciously greeted us, no sales jargons, and by the time we left, we went from wanting an adult drink to forget about the day, to cheering/clinking to celebrate our decision to see 1 more dealer and for the selection/hold on our new Golden West Home from J&M. Not even with J&M being in OR and us still living in CA had any impact with communications, making décor home choices, e-signing documents to the delivery, setup, and completion of our home on property.

We even had County/City matters regarding property that caused continued delays from time we selected/signed hold documents to when we were finally cleared/permitted to build and J&M stayed right by us for the long haul, helping in any way they could, and when it was finally time, it was right before summer with many other new orders coming in, we thought we would be waiting even longer but NO, they knew how concerned/anxious we were, then WALLAH it was done before our Contractor was even ready for the home. They even stored our home on their dealer lot, at no cost, until the Contractor was finally ready. UNBELIEVEABLE!!! Note and thank you too, to Clayton Homes, who produces the homes under the GW brand names.

We want to especially THANK:

Leeland (Lee) Stoddard from J&M: From model shopping/walk-throughs, patiently answering lots of questions, handling our requested home changes, getting many updated factory lists and floor plans to choosing home décors; all was PERFECT, and he ALWAYS kept us updated and made sure all was going to plan/as stress free as possible. He would even call us on his days off if we had sent an email about anything or just to see how we were doing.

Jasmine Darcey from J&M: WOW, PERFECTION is what she is! From her extreme professionalism with what can be or become the most stressful, final reviews/approvals of all home selections, closure/contract documents to masterly answering/resolving all our before/after home delivery/items questions and repairs; THANK YOU, THANK YOU, for everything!! Especially for being instrumental in us getting everything/making sure we were always satisfied/happy with our new home. Example; we really wanted upgraded blinds, but we were at our budgeted limit and Jasmine/Marty Brown) made it happen/J&M graciously took care of the upgraded cost, again WOW/PERFECTION!

Robert & Dustin from Golden West Homes (GW): From start/after delivery services and repairs to final completion of our home, FANTASTIC! After final home walk-through, we had a list of minor fixes and cosmetic repair items. As soon as J&M (Jasmine) received our list a request was submitted (super-fast) to GW. From GREAT email tracking communications and lightning FAST dispatched response times to the completion of all listed items; superb quality work!

We HIGHLY RECOMMEND J&M Homes of Albany and Golden West Homes as your first stop/choice when deciding/shopping for a new manufactured home, should you want your happy ending too!

No, you didn’t earn a 10, you all earned 100+. From start to finish, all involved went above and beyond, earning our complete satisfaction, sincere thanks, gratitude, and true admiration, THANK YOU ALL!!! Read more

Crystal LeydenAlbany, OR

Exceptional Customer Service

We would like to take this time to recognize one of your Sales/Service coordinators, Sharene Resch, in Oregon City. She is knowledgeable and professional and willing to do whatever she could to attempt to make the process of owning our new “20th anniversary edition” home a reality.

She responded promptly to us with answers to any questions that we had. It was a pleasure working with her and she is an asset to your company. Read more

Jim & Kathee HunterOregon City, OR

The house itself and the site work quality exceeded my expectations!

I’m don’t think there was anything J&M Homes could have done better. My sales agent was very easy to work with and was very responsive to my wants and needs. I would like to thank Doug and Jasmine for the care they demonstrated in getting this project completed. They were very supportive. I lost my home in a wildfire, and was reluctant to tackle the rebuilding process. Everything worked out very smoothly. The timeline was a bit longer than I had hoped for with the site contractor, but I was able to move in before the rainy season started, which was the original goal. Read more

Robert StillwellAlbany, OR

My overall experience from start to finish was awesome

Jasmine was a delight to work with, when there was any type of problem, she was quick to resolve it and I would refer. I love my home and have enjoyed it very much. I wish that they would allow you to upgrade paint on the inside and paint the molding. Other than that, no issues. Read more

Tina RussellAlbany, OR


Eric Stelzer did a fabulous job for us, arranging for all the specific changes we asked for. Read more

Bo and Skeeter TorvinenAlbany, OR

Nothing could have been done better. J&M did and continues to do a great job.

Richard, Amy, and Mike have all been fantastic throughout the purchase process. Very professional, friendly, and thorough/prompt in their follow through. The whole process of selecting the home itself, modifications, and options was easy and enjoyable. Richard was pleasant throughout the process and Mike was always available to verify that everything was coming together smoothly. Amy was always prompt in responding and excellent in helping us follow up on quality control issues with the factory.

The home satisfaction issues noted in the ratings above are not a reflection of J&M and simply have to do with quality control issues from the factory. The home itself is beautiful but there were some manufacturing issues that we are still coordinating with Golden West on getting resolved where possible/prudent. Everyone involved has been wonderful throughout the process. Read more

David WeddleMcMinnville, OR

Very Satisfied

Debbie was our sales agent and she was a delight to work with, she had ideas that helped us create a home the way we wanted it before we even knew it. It was her experience and knowledge that was so valuable. Debbie knows the way to make a home comfortable and her suggestions and ideas were awesome. She was very sweet to talk to, and that made our purchase a very easy.

Sharene has been so helpful in lining up repairs and she has such a good attitude, I really appreciate all she is doing for me. Read more

Dane WeedOregon City, OR

Our neighbors are amazed at the quality of this manufactured home. We are thankful we chose this company and super delighted with the staff.

Sale agents, Sonya Dollens and Sharene Resch, were top notch: enthusiastic, knowledgeable, eager to help with customized changes, always available by phone or email. They led us every step of the way making sure we understood the process from start to finish. Their recommendations were invaluable, knowing contractors for set up and skirting.

We moved in our home in six short months from the time we ordered. J and M Homes stuck to the promised schedule. Everything moved along in a timely manner. We love our new home, especially high end details like soft close cupboards, exceptional lighting, brand name appliances, beautiful windows and so much more. Read more

Doris BashOregon City, OR

LIstened and responded well to all inquiries.

Found a better contractor but J&M had no idea the contractor would falter.The staff in McMinnville was extremely helpful and made the negative experience with the contractor better.

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Frank SchultzMcMinnville, OR

You really can’t improve on perfect. We really couldn’t have had a better experience.

Richard and Mike both were great at helping us get exactly the home we wanted with all of our options for a much better price than we expected. Terry and Amy were always helpful too.Everyone was just awesome!

We were so pleasantly suprised by every aspect of home buying experience. From our very first phone call all they way through being handed the keys to our house the service was exceptional. Read more

Katie MexicotteMcMinnville, OR

Great service and very fair value for the home we received.

Stayed on top of all issues, friendly, professional, enjoyed working with Terry, Amy, Mike. Kept us informed of any scheduling changes. Read more

Gregory WescottMcMinnville, OR


Our agent made it comfortable and delightful. She was fun to work with. Sometimes my husband can be a little grumpy and she made it fun. She dealt with his personality very well, was very pleasant, very nice and I would definitely have my friends and family asked for her specially. Read more

David and Ruth WaltonOregon City


We had a wonderful experience with Alicia, Jeff and Shannon. All 3 of them went above and beyond to answer all of our questions, work diligently to fix problems or make things right for us. We genuinely feel they have our best interest in mind and wanted us to be happy with our home and its delivery. Read more

LeeAnn GraffWoodland, WA

If we could give more than 5 stars, we would!!!

Shannon is very knowledgeable and caring when it comes to customer service, making suggestions, giving us peace of mind as to what to expect, and when. She knows the ins and outs of what to expect, which prepared us for what’s to come. It was very exciting to actually see our home heading up the highway!!!

I would highly recommend to anyone I know that is looking to buy a manufactured home, to go to J&M homes. We went to 2 other business, and came to J&M, and glad we did. Read more

Michelle HartvigsenWoodland, WA

We are very happy with our beautiful home.

The staff at the OC J&M were always super helpful and friendly. We spent a lot of time going through the models and I never felt rushed, when we decided on the Maple II- Gary helped walk us through the process of designing our floor model and was very patient with us and answered any questions we had, and would call us with updates when he would have new information on what was going on with the building process.

Sharene was also a pleasure to work with over at J&M, our contractor John had an accident and was unavailable for walk through of the house (also big thank you to John the house looks amazing inside), and Sharene was a HUGE help at making some calls and pulling some strings to make sure me and my Husband would be able to do the walk through before the weekend so we could get moved in before our daughters birthday. She also kept in contact through email to keep me updated with the parts We need to fix up some of the house that had some minor issues. Overall great experience and would definitely recommend JM for your housing experience. Read more

Danielle ComptonOregon City


Richard was very good at communicating with us, promptly answering any questions we had, and letting us know about updates. Read more

Julie StarrMcMinnville, OR


Terry was responsive, which we appreciate. We are very happy with his work with us. We suggest others work with him to order their home. He’s both honest and knowledgeable.

Considering we ordered our home during Covid, we’re very happy with their service. We were especially happy with the help getting some of the service issues completed after J & M was paid and the house was complete. A service guy came out twice to make some repairs needed we hadn’t noticed at the time of the walk-through. He did an excellent job. We are very satisfied with this added service. Overall, all the crews that came to the house from the delivery to the final walk-through, were professional and pleasant. Thank you. Read more

James KleinMcMinnville, OR

This has been an amazing dream for us and we’re very thankful for J&M homes and all they’ve done for us!

Shannon seriously made this experience stress free, even with this pandemic and shortages, she always assured me that things would be taken care of and they always were. Still waiting on some minor fixes but understanding about them being busy and short on supply. Shannon always gave updates without me having to call even though we weren’t her only customer to deal with. I can’t brag enough about how amazing she is and I’m constantly dropping her name as soon as someone mentions a manufactured home.

Alicia in the office is also someone who I honestly can’t thank enough. There are not enough words to express the gratitude we have for her also. She has moved mountains for us so we could get our family back into one healthy, well built dream home. Alicia is the behind the scenes and I hope she as well as Shannon get the recognition they deserve and more! Thank you guys so much for making our family whole again, it’s a wonderful feeling to have again.

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Leigh McGrathWoodland, WA


Richard was great with communication throughout the process. He also went above and beyond to show us all our options virtually when we weren’t able to be there in person!

Thanks so much to Richard and Amy for helping us make our dream of becoming homeowners a reality! I had a lot of questions throughout the process and they were always so responsive and helpful! Read more

Melissa ColemanMcMinnville, OR


Our sales agent did everything well. Richard is great and I will be buying from him again. The whole process was much better than expected. Read more

Shorepines VillageMcMinnville, OR

J&M was great.

Richard was very helpful in always from start to finish with the purchase, with suggestions. Mike and Amy were very helpful when I had questions. Read more

Paula KnolesMcMinnville, OR

They have exceeded my expectations!

Everyone involved has been the example of top-notch customer service and dedication that others should strive for. I am very grateful for this beautiful home and the process in getting everything done in a timely manner. Read more

Casey FoxWoodland, OR

Everything went very well

Shannon was very helpful, especially during the ordering process. She made suggestions for add on’s that proved very beneficial once the home was onsite. We also appreciated her knowledge of the process and keeping us informed.

Alicia was very helpful in scheduling the delivery, set up and maintenance. She kept me informed throughout the process. Rick who performed the maintenance was very thorough and delightful to work with. We especially appreciated his professionalism. Read more

Nora AllenWoodland, OR


Richard provided me with samples of all carpet, flooring, paint colors cabinet materials and colors, fixtures, and everything for me to choose from.

Thanks for such a helpful crew, Amy, Richard, and Michael! Read more

Lawrence NelsonMcMinnville, OR


Alicia and Jeff have gone above and beyond when it came to the scheduling and helping us with the countless issues Golden West has created. Out of my whole experience of getting this house these two have made all the difference. There was a lot of issues that came up and Jeff and Alicia jumped in and did everything they could to fix it in a fast manor.

There was a issue that somehow my shower changed part way through to a plumb only even though I never okayed it and Jeff and Alicia have been amazing with that. I had a little heart attack when I saw I had no shower and within a short time a solution was made and calmed me down. Read more

Caitlin MartinWoodland, OR

We are very happy with them

Jeff was a wonderful person to deal with, friendly, professional, and honest. Took every step he could to answer any questions and was always available to help us.

Alicia has been a delight to work with as well, always responds quickly to any questions or concerns and provides the information needed.

Would recommend J & M homes to anybody, also Jeff and Alicia. We looked at other dealers and decided J & M was the best to deal with. Read more

Ronald JohnsonWoodland, OR

I would give them 10 out of 10 stars!

Richard showed us homes on the lot, answered our questions about the homes and explained the buying process. We went to several other dealers to look at homes. We came back to J&M Homes to buy. We were helped through the whole process by Richard and Mike. They kept us well informed every step of the way. They were very empathetic to our situation. We were still in shock from the Echo Mountain Wildfire that destroyed our home. Whenever I called Richard (probably too many times!) he would get answers for me and call back with helpful answers.

Amy Spencer, our Customer Service Representative was and is very responsive and helpful. Whenever I called or emailed her she was right on the problem and got back to me quickly. Let’s just say she was amazing. A definite 10! Thank you Amy, Richard and Mike for our new home. Read more

Mary SmithMcMinnville, OR


Shannon walked me through everything from A to Z… very very knowledgeable very very professional and very helpful… I would not want any other agent to help me…. Could not have done it with out her!! She knows the mobile homes and she knows what would work and what wouldn’t work .. what would look good or. It…when someone like me it’s hard to visually see it…….

After delivery I dealt with Alicia and I cannot say enough good things about her, her ability to put her self in your place and really really care and really give a damn about what’s going on and getting things done in a speedy orderly manner….. I truly feel that I am blessed to have her help me in this and process to being able to be moving into our new home… Thank you Alicia… you are so appreciated Read more

Suzy KingAlbany, OR

Very Satisfactory

Very friendly and helpful service. Will definitely recommend to others. Read more

Charles PlummerMcMinnville, OR

Delightful Experience

Our agent made sure everything we ordered was done. The entire buying process was much better than our expectation. Will definitely recommend to others. Read more

Theresa and William BaysingerMcMinnville, OR


Everyone was fantastic. Allyn and Alicia are the best! Will definitely recommend to a friend or family member. Read more

Jennifer BunchWoodland, WA


Our sales agent kept in constant communication, through forest fire and Covid complications to keep me informed and to help with support.

J&M Homes have been excellent. Very helpful and professional. My sales agent is a “real people person” and it has been a joy to know him. Read more

Janice EmeryMcMinnville, OR

We got a home!

Jeff was very patient with us. We were selling our home looking for property and we were looking for a specific type of home . He showed us everything on the lot some of them twice . He also would point out how we could customize things and very much listened to what we wanted and was able to lead us to the perfect home . It was one that was not on the lot but as soon as we saw the floor plans we knew it was our future home.

For us I feel like they were great and did everything right. They handled the pandemic well . It was easy to get appointments they worked with us over e-mail and phone calls.

We looked on line and spoke with several places while looking for the place we would be purchasing from . J and M homes in Woodland was the only one that seems to really care about having our business. They were very interested in our family life and our future plans so they could find a home that would truly line up for us. It felt like such a personal experience and we have such a nice feeling about our new home. The one thing that stands out so much to me in working with them is they were not afraid to disagree with us on things we wanted and were able to talk to us about why something else might work better in the long run .. Places we could save a little money and places where it was good to spend a little extra . It is the difference between buying a house and a home. We got a home! Read more

Shelly MillerWoodland, WA

I appreciate the entire team and I would do it again in a heart beat.

Jeff went above and beyond. He was open and honest, a straight shooter and obviously has a ton of experience to back up his knowledge. For a first time home buyer and being single mom, Jeff was great to work with and there was no pressure. Shannon added features to my home that were a surprise and it was an amazing moment to see what she did. She sat with me as a single mom and could relate to my situation making the trips to the office with my 5 year old much easier. I was comfortable to tell Shannon my likes and dislikes and extreme dislikes with design and I think that says a lot about someone personality and character. I sent pictures along the adventure to Shannon because it was a true connection, it’s not just a sale to Shannon. Alicia who was in charge of scheduling delivery, installers, drywall, carpet and cleaning was great to work with. She was on top of updates as she received them, you never knew when she was having a stressful day even when she is juggling many different clients. Alicia was put in a trouble shooting spot on my home and she did a tremendous job to fix the hiccup between installers, city inspector, contractor and myself. She takes pride in her position on the team and it shines through bright. I appreciate the entire team and I would do it again in a heart beat.

I had an extremely difficult lender and I feel that Jeff and Shannon had to work extra hard on my sale. Jeff was skeptical that I would pull it all together and he was my own personal cheerleader, as well as Shannon, and that means the world to me. They have an amazing part in my story as well as Rick who did my interior drywall. He had to fix a part of the marriage line that should of been done by installation crew, but Rick did it no questions and got it done for inspector approval, it was amazing to see him step up and continue to be fantastic with all my questions. Read more

Erin McGregorWoodland, WA


Debbie Espinoza was and ANGEL. Very Very Patient with the whole procees. It took us 2 years to complete this home purchase and Debbie was delightful each and every single time we talked to her.

The House was delivered today. We can’t thank you and John and the rest of the staff there enough. We are so glad this part is finally done. Been a real NAIL BITER DAY. We want to put this out there for the crew of BLUE HAUL Tho we got very frustrated at 3 cancellations, we can’t say enough GOOD THINGS about this team.THEY WERE ABSOLUTELY AMAZING ! Great group of gentlemen. Very Professional, Very Experienced. This was not an easy job site for placing the home where it was to go. BUT THEY DID IT, AND THEY DID IT WELL. CAN NOT THANK THEM ENOUGH. They were absolutely AWESOME AND AMAZING.

THANK YOU SO MUCH for everything again. JOHN, YER A PEACH ! I got really frustrated. I gave up more then once. But you never did.THANK YOU SO MUCH for that. DEBBIE and the rest of the office staffing, TOP NOTCH 100 % AMAZING . THANK YOU ALL FROM THE DEEPEST BOTTOM OF MY HEART..

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Kenneth & Wreatha HuntOregon City, OR

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