Testimonials

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Very Satisfied!

Ken listened and then made suggestions and changes to make the home fit our needs and budget! He is a fantastic asset to the company!

We went to several outlets and Ken was the only one to take the time to listen! Other salesmen and women wanted to put us in a cookie cutter home!

He also found us a contractor on the coast who was able to help with the process!
Other companies just left us on our own to find a contractor. Read more

Glen & Sharon Weaver & RobinsonAlbany, OR

Delighted!

Eric Stetzler was extremely helpful and responsive to our calls. He showed up on site for the install and checked in with us consistently. He was very friendly, prompt and professional from beginning to end and a genuine person.
I would highly recommend Eric as the associate to work with. Read more

Jessica SteenkolkAlbany, OR

Very Satisfied!

Very creative in adjusting floor plans and suggesting options that made sense to us. Kept the decision process moving / didn’t let us bog down much on side issues. Read more

Steven OakesonRedmond, OR

Very Satisfied!

Ed kept me informed throughout the entire process Read more

Barrie BrentWoodland, WA

Delighted!

Thank you all for everything you did to help us get through the process. The home is beautiful and we are looking forward to enjoying it more real soon.

Sincerely,
Donna Albertson Read more

Robert & Donna AlbertsonMcMinnville, OR

Very Satisfied!

I would like to write a review of J&M HOMES rating them a definite 10 out of 10 stars with regards to my experience during the purchase of my new home. Kimberly, Mike, and Shayla helped me with every question and through every process from start to finish with a smile on their faces. I know they are very busy every day working on many other customer’s projects but every time I walked in that door they dropped what they were doing and made me feel like I was the only customer they were working with. My new home is everything I dreamed of and is absolutely beautiful. I am 100% satisfied with my entire experience with J&M HOMES and I recommend them to all my friends and family.

Thank you very much to the entire J&M team. Read more

Jeremiah MarsMcMinnville, OR

Delighted!

She seemed interested in our situation. Read more

Bethany MastersOregon City, OR

So stress free!

Wanted to let you know how much we are enjoying our new home! It is so stress free! Everything works so well with just a couple of squeaks. Also wanted to let you know how well Terry treated us throughout the process of purchasing our home, even coming out to the site. He was great.
Thanks! Read more

Jim and Lori WettsteinAlbany, OR

You name it, we love it!

Dear Gene,

We wanted to thank you again for the wonderful new home we purchased with your help. It is everything we wanted! We couldn’t have purchased this home without your assistance and guidance throughout the entire process.

We are pleased with the quality of this home, the size, the design – you name it, we love it! Everyone who visits says how nice it. You were knowledgeable and informative though out this process. You kept in contact with us and we relied on your guidance.

We intend to refer everyone we know who is looking for a manufactured home to you and your company. Please feel free to share our recommendation.

THANK YOU GENE! Read more

Cathy and Joe Foran Bend, Oregon

Thanks to J and M Homes, and Terry Cox in particular, for facilitating our sweet little beach house!

Just wanted you to know how much we enjoyed and appreciated working with Terry for our home purchase. From the moment we met at your McMinnville office, Terry was courteous, helpful and informative.

Terry quickly identified our housing need. He offered helpful suggestions as we worked through the process of selecting and designing our little house. During construction time, Terry kept us up to date with progress.

He also periodically checked with our contractor, Bryan Pratt, someone Terry had recommended to us. We enjoyed working with Bryan and would recommend him to future customers building in the Newport/Lincoln City area.

Terry was kind to check on our house once it was situated, giving us another much-appreciated building report. Thanks to J and M Homes, and Terry Cox in particular, for facilitating our sweet little beach house! Read more

Carolyn MullenGleneden Beach, OR

Thank you Read more

Donna Albertson Garibaldi, OR

“From start to finish with a smile on their faces”

I would like to write a review of J&M HOMES rating them a definite 10 out of 10 stars with regards to my experience during the purchase of my new home.

Kimberly, Mike, and Shayla helped me with every question and through every process from start to finish with a smile on their faces.

I know they are very busy every day working on many other customer’s projects but every time I walked in that door they dropped what they were doing and made me feel like I was the only customer they were working with.

My new home is everything I dreamed of and is absolutely beautiful. I am 100% satisfied with my entire experience with J&M HOMES and I recommend them to all my friends and family.

Thank you very much to the entire J&M team. Read more

Jeremiah MarsDayton, OR

The first new home was purchased in 2016, and the second now in 2018!

After purchasing a second new Mfg. Home from J & M homes McMinnville dealership, I would recommend J & M to any other potential customers. Traci, Shayla, and branch manager Mike, handled and made both purchases easy, and were, and continue to be helpful any way that they can be.

The first new home was purchased in 2016, and the second now in 2018. Both these units were replacing older units, and the selection, and available options made it an easy and pretty much painless process from start to finish.

Traci was instrumental in selling two older homes, and helped with the design and interior options. Shayla is always helpful, and there if I needed answers. Mike was very helpful in arranging the transport of the last older home that I sold independently, which sped up the process when the new home was ready for delivery.

I would recommend them and J & M to any person, or family looking for a new manufactured home, that is their business. Both homes that were purchased, are set up as rentals, and the nice thing about J & M is that they handle the whole process from picking out the unit, helping with the selection of options, and full setup, and finish of the units when delivery is made. Read more

Lucien GundermanMcMinnville, OR

A very pleasant experience…

My husband and I purchased our Marlette from J & M Homes through Gene Nettleton.

It was a very pleasant experience and it is a lovely home.  We have had many compliments from every one who has seen it. Read more

Sandy ReevesBend Oregon

Everything that Jeanette scheduled went exactly as planned

Thank you for the wonderful experience on purchasing a home. I was dreading the whole process, but everything went smoother then I could have imagined.

Everything that Jeanette scheduled went exactly as planned and was completed before or by the date she said it was going to be completed by!

You and Jeannette’s communication by phone or email was wonderful and kept me informed with every step of the way.

J&M Homes has a great team of sales and service that is top notch, and I would recommend to anybody!! Thanks again for the great experience and a wonderful home! I look forward to doing business with J&M Homes in the future! Read more

Ryan BoyleRedmond, OR

Debbie you did a great job guiding us through the process

Jess & I had a great experience working with you during the process of buying our mfg. house.

We have had some experience with mfg. homes and you did a great job guiding  us through the process

Of selecting our  finishes and custom details.   We appreciate your taking our calls, even on your day off,  when we had a change or a question about something we had selected.

Thank you for your patience and your knowledge of the product. Read more

Jessie & Shirley HeadOregon City, OR

Sonya went above and beyond the duties of a salesperson!

My husband and I bought a beautiful Marlette home from your company last Fall and at long last, are in it now this Spring!

We have had a piece of land on a lake in Central Oregon that has been in our family for 40 years. We purchased it from my Dad and Mom several years ago, and it was always my Dad’s hope to have a beautiful new home there. He would be so thrilled to know that we too with that dream, now finally got to make that happen!

It was a long under taking, and a crazy road for sure! We are so thankful for our salesperson, Sonya Dollens! She helped us thru the entire process and worked continuously to make sure we were both completely satisfied and taken care of.

Sonya went above and beyond the duties of a salesperson! No doubt! She worked diligently with Marlette and the contractors to make sure all aspects of the process went as smooth as possible for us. When there were unforeseen issues, as there always are in a home build, she was on it asap, making sure it was resolved for us.

It was a stressful undertaking, as we did all the excavation ourselves, but Sonya always followed through and we knew we could count on her to help us see our dream to reality.

We consider Sonya to be a friend of ours and we would very highly recommend her to anyone looking for a new home. She is an amazing caring person.

Thank you Sonya! You are the best Read more

John and Paula KatzbergOregon City

Thanks again to your great staff, and for a great buying experience!

Many thanks to J&M Homes. I love my house. I enjoyed working with you.
I am telling everyone I know to come to your location in Redmond for the best buying experience and value. I got the exact home I wanted, with all the custom features I appreciate.

It was such a wonderful experience dealing with your people. They are great!
From your sales folks, management, installation crews, to the follow up and follow through folks, every one is committed to getting me the best home, value and features.

You offer a Superior home at a great Value. It really helped to be able to see the many examples of the finished product on your lot. It was great to be able to have all those examples of custom features there as well.

I especially want to thank Ken Abbay: my sales representative , Mike Swantko the store manager, Jeanette Sampson, the Sales and Service Coordinator.

I could not have done this without Kenny’s help and experience. He guided me through the entire endeavor, presented options and made sure I understood all the ins and outs of process.

Mike went above and beyond to answer questions, and make sure things went well.

Jeanette was amazing, she kept me informed, followed through with all the different teams it takes to get this house in place and ready for me to occupy.

Thanks again to your great staff, and for a great buying experience. Read more

Deborah LindellThree Rivers Oregon

we ended up with quality workmanship on the site prep and home

My husband and I would like to say how much we appreciate Kenny Abbay’s help and how he assisted us when we purchased and built our new home. Kenny always treated us with respect, and his knowledge of the loan and construction processes were very informative and we could have never navigated the whole process without his help and expertise.

His connections to good contractors were also a great help to assure that we ended up with quality workmanship on the site prep and home. He was very attentive to the details of the specs on the home and the house turned out just as we asked for. He was always there to help us work through any issues that came up along the way. And let’s face it, there will always be some rough spots during the construction process, but if you are fortunate enough to have someone like Kenny walking through it with you, you will come out on the other side with a home that you can be proud of.

We would also like to thank Jeanette in the Redmond office for the courteous and professional way that she handled some “after the sale” items that needed to be attended to.

In conclusion, we appreciate everyone at J&M that helped us along the way with our home purchase and construction. We ended up with a lovely home and some new friends.

Sincerely, Read more

Jill & Jeff JacksonRedmond OR

Awesome Experience

Everything is moving along nicely. I look at the house and love the way it turned out. It has been a awesome experience working with you from start to finish, and now with Jeanette, who is on top of everything! She has done a excellent job of coordinating the final process of getting my home here and set up. I am extremely happy I chose J and M to purchase my new home and had the opportunity to work with you.
Thank you for a wonderful experience. Read more

Connie L. NewmanRedmond, OR

We are loving our new house!!!

You were amazing and you went above and beyond on helping us find the perfect floor plan that works for our family. You had awesome suggestions on what to upgrade and add that we won’t of thought of like adding the closet in the entry way. I don’t know what we would of done with out it now. We have already referred a couple friends to you. Thank you again! Read more

Sabrina Schneider Oregon City

Debbie was there ever step of the way

I received a letter asking about my experience in buying my new home from J&m. The experience was great . Strating with the first phone call I had . Which was with Deddie Espinoza. She sold my home for me and helped me to get a loan through J&M for my new home. For the next several months I had a lot of questions and had to make a lot of decisions. Debbie was there ever step of the way for me , she was great. I really can’t say enough. I’m living the dream. It’s great . And I have Debbie Espinoza, and everyone at J&m homes to thank. I AM LIVING THE DREAM. Read more

Mike WiseMilwaukie, OR

“I believe a door has opened for the Warm Springs community”

On behalf of my son, Eric Langnese (a first time home owner) our experience with J&M homes was very positive. All of the staff were extremely professional in our experience with J&M Homes. I know they were having staffing shortages during and up until the end of our relationship. The staff were very courteous & helpful all along the way from the beginning to the end of my son’s home owning experience. I believe Jim & Mike were always sincere & wanted the best experience possible for my son. Believe me it is not always easy dealing with Tribal departments, getting to the completion of a job, here in Warm Springs. Even with the bumps along the way, I believe a door has opened for the Warm Springs community for a positive and meaningful relationship between J&M Homes & the Warm Springs people in the future. I hope our experience helped open that door. Good Housing here in Warm Springs is almost non existent. Thank you Jim & Mike. It was a pleasure working with you. Read more

Elina LangneseWarm Springs, OR

We have already, and will continue to recommend everyone who is looking…

We would like to thank J and M Homes for helping our little dream in the country come true. Although we had some bumps in the road, and another baby, during the process the end result was more than we imagined it could be.

Leland Stoddard is one of the most amazing salesmen we have had the pleasure of working with. He was very prompt, courteous, professional and personable. If he didn’t have the answer he made sure to find someone who did. He was also very good with us while we were going through the nonsense with the bank. We researched and went to pretty much every manufactured house place you can think of in Oregon and Lee was the only salesman we dealt with where we didn’t feel like a sales goal he needed to reach. We were more than happy to pay more for a home going through J and M knowing that once the house was on site we would still be taken care of if there were issues.

Marty, Lori and the rest of the crew at the showroom were all also very professional and courteous to us while helping us deal with the few hiccups we encountered. They all had no qualms with contacting the bank on our behalf, or going above and beyond to make sure we were getting what we wanted, and that things were being accomplished in a timely manner (still can’t believe how fast set up went once the house was on the property). Any issues or misunderstandings we have had they have all been very quick to correct or explain to us in a way that made sense for the situation.

We would also like to give a very special shout out to the engineering crew at the factory. Dwayne, Heather and everyone else were an absolute pleasure to deal with. They helped us with upgrades on our house that have really pulled it together into exactly what we were wanting. Everyone who has come to see the home still raves about our huge kitchen window and the build out that was done to fit the freezer next to the refrigerator.

It ended up taking almost two years from the time we contacted Lee (March 2016) for us to be in our home (December 10, 2017). We are self-employed, and own commercial fishing boats so getting financing was a little bit of a headache. We initially attempted to go through a local bank and after six months of back and forth were told we would not be able to get the loan at the time. Lee was there every step of the way, calling to check in once a week and always having something to me same day, if possible, if I needed it for the bank.

We hit a little lull after this while waiting for the next year to come so we could give the financing another go. During this time Lee was amazing about keeping in contact with us, even if it was just a quick hi how are you and the kids doing. Once it came time for us to try again I asked for a recommendation on a bank we should work with due to lack of them in our local area. Lee pointed me in the direction of 1st Security Bank and although it took a little longer than we had anticipated, our loan was funded and closed. Whenever I was having an issue with something with the bank Lee, Marty and Lori were just a phone call away, and once they were contacted things were set straight.

After our loan was closed and we were able to put the actual house order in it turned out that due to the timing of everything the house being put together was not going to take the 8-10 weeks we had planned on, but more like 4-5 months. We were very concerned about this since that meant the house would be coming during the winter and on the coast we get some doozies for storms. Lee, Marty and the group at the factory did, we feel everything in their power to help us get the house here in way less time than we were thinking it would end up being. They could’ve just told us it is what it is and deal with it, but instead they chose to try and help us get it here sooner.

Once the house was on our property the crews that needed to come to do closing, interior, etc… were here so quick and did everything so efficiently that we almost feel as if we blinked and it was done. We were hoping to be able to do our first Christmas in the new house and that ended up being a reality. After the crews were finished we had a few issues with electrical and cupboards, but Marty and Lee were right on top of it. They made sure we were in touch with the correct people and it was taken care of in a timely manner.

We have enjoyed finally being in a house that we can call home. Our children are enjoying all the extra room they have to run around when it’s raining outside, and we enjoy having something beautiful to look at when we’ve hit the end of a very long day. We have already, and will continue to recommend everyone who is looking to have a manufactured house set up to contact Lee and the group of amazing people at J and M.

Thank you so much, Read more

Sean, Samantha, Nicholas, Claire and Christopher RobertsAlbany, Oregon

Way above and beyond what we expected

We bought our home in 2016 from J&M Homes. Debbie Espinoza was our agent. From the time we first walked into the office until we moved into our new home she was there for us!

She worked with the factory to make the changes that we wanted! There were a lot! We always knew that she was there for us!! She always went way above and beyond what we expected!!

We have told a lot of people that she’s the greatest! We have sent at least two couples to her! We ❤❤ her!!

  Read more

Bernie & Lois BradenPortland, OR

Everyone did a fantastic job

I want to thank you for my home from the Oregon City store. The ordering process was easy and smooth. Gary was fun to work with, and was very patient with all my changes. He always kept me updated on factory changes, and in the process. Tammy was excellent to work with, she always gave me updates on the arrival of the home and sequence of workers and their timeframe. Sean also did an excellent job in setting and improving my lot. I’m very happy with my home everyone did a fantastic job. Read more

Robert Heft Portland, OR

Thank you for your kindness

I wanted to express my gratitude and thankfulness for one of your employees, Kenny.

Last Sunday, I was met unexpectedly with a flat tire a block away at an intersection. I needed to find a safe place to roll in, and your parking lot was it! Embarrassed, but grateful for the ‘safe’ location – I used this to make my call to the roadside assistance people. While waiting, Kenny came out and checked on my 10-year old daughter and I several times – offering the indoor A/C, water bottles, and help as needed. I was appreciative, and took in a few water bottles, but didn’t want to inconvenience the business with my car issues. I waited in my car after contacting roadside.

Unfortunately, after an hour of waiting, the roadside people I contacted back said they had lost my information from earlier, and would have to start the process all over. This meant another 60-90 minutes of waiting. Kenny had mentioned he had experience and offered to help with the tire. Begrudging about the whole roadside company failure, I decided to take him up on it, as my daughter and I live back up in Everett, WA. It was a 7 hour drive ahead of us after the tire was fixed. The car was also 95 degrees hot.

Kenny fixed the tire – 30(+) minutes of crawling under the car in blazing hot weather, getting his hands dirty, and learning my vehicle’s quirks more than he probably cared to. The whole time he was kind and never complained.

Although I am not a customer of your homes nor intent to buy one anytime soon, I am a huge fan of great customer service, even when it comes in unexpected ways. If I ever have friends who need homes as you build or if in later life I decide to retire and live in Redmond, I will for sure be looking your business up. Thank you for your kindness in a unique situation. Kenny is a big hearted dude – and I hope he makes a ton of sales/money and sure appreciate if this is a reflection of his working style. Read more

Britton BigbyBothell WA

My dad is very happy

My father moved in to his new place on Monday, I just want to drop a thank you note for your patience and understanding of our difficult situation, for your help in getting this process to go very smoothly. My dad is very happy at the new place.

Also, yesterday, Mike Murphy was able to install a heat pump – at least a week ahead of schedule. We are very impressed with the quality of his work, professionalism of his crew, good advice, etc. What also is really nice is that he got a larger capacity unit for the price of a smaller one at his supplier and passed all the cost savings to us – only a few people would do that these days.

Thanks for excellent recommendation – the house is a lot more comfortable today, my dad is very happy.

Thanks!
Pavel Read more

PavelOregon

never had the wonderful experience that we had with Tracy

We have sold two homes before and never had the wonderful experience that we had with Tracy! She is a rare gem — a keeper 😉
We enjoyed doing business with her from start to finish! So cheerful! So knowledgeable! And so much patience! Always smiling!

She said she would sell her home in the time frame that we have, and she did 🙂 always presented herself well and professional! Wish I had 10 more homes to sell because Tracy is awesome! I recommend her very highly to anyone who wants to buy or sell a home 😉

Thank you so much, Tracy Amary Ridgeway Read more

Tracy Amary RidgewayPortland, Oregon

Best Team in the world to work with!

If you think you are going to walk in, see what you like, and have it on your site in a couple weeks … Not going to happen. To have the home of your dreams takes planning, scheduling, replanning, choosing, financing, contractors, the factory, color schemes …

However, from the minute we walked in the front door at the Albany J and M Homes we were treated with respect and assistance. There was no hungry salesman pushing, just relaxed and focused on what we would like to see.

Marty Brown assisted us to secure financing. Leeland Stoddard fielded our million questions and need to come and measure or just look. He also took us on a factory tour where we got to see our home in progress. After delivery there wee issues as you would expect when your home travels to you. Marty worked hard between us and the factory to make sure we were happy with every detail of our home, experience, and purchase.

And, even after we were settled in, both Marty and Leeland contacted us just to make sure all was still well. Buying a home is not something anyone does lightly. If you are contemplating the purchase of a manufactured home I can not begin to tell you how heads above the rest the J and M team are to make your dreams come true. Thank you J and M Homes, Lloyd and Vicky Robbins Read more

Vicky RobbinsLebanon, Oregon

Kimberli and Mike walked us through every step of the process

I could not possibly say enough to describe how helpful and friendly Kimberli and Mike were to work with!

Our experience with the lender was frustrating, at best, but Kimberli and Mike walked us through every step of the process and remained on top of the lender to move things forward. If you are looking for a mobile home, J and M Homes and Kimberli are the best option! Read more

Deanna B.Lafayette, Oregon

When people visit our new home their first words almost always are “Wow!” and “Beautiful!”

Thank you for bringing to bear the collective creative talent of both J&M Homes and Golden-West to build us our Custom Modular Home.

The factory had some great interior designers (to whom I’m very grateful) and J&M Homes was a very responsive customer-focused team to work with.

I learned that I could trust them to do what they said they were going to do. My appraisal came in just like a stick-built home and I qualified for standard loans.

We got the custom home we wanted at a price that a conventional builder couldn’t come close to.

My advice to future home buyers would be this – make up your mind on what you want and then recognize quality and value when you see it. Read more

The BrumbaughsAlbany Oregon

Corey was absolutely great!

Hi,
My wife and I would like to say that Corey did a wonderful job selling our mobile home. He did it amazingly fast and we so appreciated his work. We would recommend him to anyone.
Thank you Read more

Ed HockettSweet Home, Oregon

Very encouraging throughout the whole process

Hi Mike,
I just want to thank Mike and Kimberly for their outstanding customer service! The loan process did take some time. But through it all both, Mike and Kimberly were very encouraging throughout the whole process.

I would highly recommend both Mike and Kimberly to my friends and family. We made a lot of changes to the home and they worked with us with a lot of patience!.
Thanks again! Read more

Colleen Miles & Rich DuboisPortland

You, Danny, and Laurel were amazing to work

Howdy Mr. Mike, we hope things are good with you! I just want to let you know how happy and content we are in our beautiful new home! We did some landscaping today, worked our butts off, soaked in that glorious soaker tub, cooked some dinner, and now just waiting to watch the Giants game! Haha!

We’ve had so many compliments on this house, people are very impressed with the style and quality. One of these days we’ll stop by with some pictures of how incredible the outside is looking!

Anyhow, we hope you’e doing well and selling lots of homes! You, Danny, and Laurel were amazing to work with and we wish you all well!

Take care and we’ll pop in and say hi sometime!

(Go Giants!) Read more

Steve & Ardis SaboOregon City

 

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