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Very Satisfactory

Dan was upfront and honest – and a good guy. He really helped us through the whole process. I really like visiting my daughter Erica in her new J & M home. She and her two cats and one dog always seems so happy there. This is her and her husbands first house. I feel like we made a good choice in selecting a new J & M home especially when I look online on sites like Zillow to compare what’s for sale in this area (Warrenton). Still building a carport for the house. It should be done in a week or two. Read more

Jonathan LongAlbany, OR

I recommend J and M Homes of Tangent, OR.

Doug Adams was extremely helpful in explaining the entire process. His response time to my emails was exceptional. Jasmine (process manager) was over and above about the set up and marriage of the units. She is a true testament to keeping the process moving forward! I sure appreciate the whole team (Marty, Doug, and Jasmine). Read more

Derek De ForestAlbany, OR

They truly helped make our home affordable for us.

Richard was very helpful and patient through the process and very knowledgeable. He also kept us informed through each step. If we had any questions..Richard, Mike and Amy was very helpful and made the process run smoothly. Read more

Karen CullenMcMinnville, OR


Kathy searched to find me the perfect home. In the process, I grew to respect her and will always treasure our friendship!! Read more

Darlene CampbellAlbany, OR

Communication was great.

We were having trouble getting approved for a loan. They went above and beyond for us and got us approved. They worked with all of our needs for the house. All the stuff we wanted to change in it they went above and beyond.

The house is beautiful and above my expectation the work done to it before during and after has been great. The agents I worked with were very kind and supportive and they checked in quite often. Read more

Ashley WaddleAlbany, OR

J&M has quality homes to choose from and the price is reasonable. We highly recommend their homes!

We cannot thank J&M Homes enough for helping us find our dream home. They worked within our budget and provided us with a beautiful home with a floor plan that is innovative and functions well.

I would also like to extend our sincere gratitude to Jasmine, Homeowner Success Manager, who ensured a smooth and enjoyable process. She has been extremely responsive, informative, and took care of our questions and concerns. Read more

Pat & Rachel ShaverAlbany, OR


Our sales agent put the order together really well! Read more

Daniel GraceOregon City, OR

J&M is our first recommendation when people ask about quality and customer service.

Jasmine was beyond helpful in every way. She answered all questions that we had in a timely manner and never made us feel stupid for asking a silly question. She made the home buying experience for first timers super simple and easy to understand. Her communication and updates throughout the entire process were amazing and never left us guessing. After the home was placed and we hit a little snag with an appliance issue, she was quick to jump in and help get it straightened out and on the road to a solution quickly.

After spending over a year looking at homes to place on our land, we always ended up back at the J&M Homes lot. The quality of the homes they offer spoke for itself. They are built well and you can tell they take pride in what they are selling. We could not be more pleased with our purchase and all of the amazing customer service that we received from all of the team members at J&M. Read more

Matt & Tanya NielsenAlbany, OR

MUST READ! J&M Homes of Albany (J&M) is the BEST, where new home dreams happen, but most importantly, do come true!!

Our journey and “happily ever after ending” started many months ago preparing for our forever/retirement home, moving from CA to OR. After lots of online home searching and a few road trips, we were OMG to the continued up gouging costs for already built homes, again OMG! On a whim, we decided to pop into a random new manufactured home dealer, and found with the right land purchase, this was the way to go.

After the 5th manufactured home dealer of continued sales pitches and why we should buy from them and not others, we were ready for an adult drink (it’s 5 o’clock somewhere situation), but before doing so, we decided to go to 1 more for the day and it was J&M Homes of Albany. WOW and so THANKFUL we did! All in office graciously greeted us, no sales jargons, and by the time we left, we went from wanting an adult drink to forget about the day, to cheering/clinking to celebrate our decision to see 1 more dealer and for the selection/hold on our new Golden West Home from J&M. Not even with J&M being in OR and us still living in CA had any impact with communications, making décor home choices, e-signing documents to the delivery, setup, and completion of our home on property.

We even had County/City matters regarding property that caused continued delays from time we selected/signed hold documents to when we were finally cleared/permitted to build and J&M stayed right by us for the long haul, helping in any way they could, and when it was finally time, it was right before summer with many other new orders coming in, we thought we would be waiting even longer but NO, they knew how concerned/anxious we were, then WALLAH it was done before our Contractor was even ready for the home. They even stored our home on their dealer lot, at no cost, until the Contractor was finally ready. UNBELIEVEABLE!!! Note and thank you too, to Clayton Homes, who produces the homes under the GW brand names.

We want to especially THANK:

Leeland (Lee) Stoddard from J&M: From model shopping/walk-throughs, patiently answering lots of questions, handling our requested home changes, getting many updated factory lists and floor plans to choosing home décors; all was PERFECT, and he ALWAYS kept us updated and made sure all was going to plan/as stress free as possible. He would even call us on his days off if we had sent an email about anything or just to see how we were doing.

Jasmine Darcey from J&M: WOW, PERFECTION is what she is! From her extreme professionalism with what can be or become the most stressful, final reviews/approvals of all home selections, closure/contract documents to masterly answering/resolving all our before/after home delivery/items questions and repairs; THANK YOU, THANK YOU, for everything!! Especially for being instrumental in us getting everything/making sure we were always satisfied/happy with our new home. Example; we really wanted upgraded blinds, but we were at our budgeted limit and Jasmine/Marty Brown) made it happen/J&M graciously took care of the upgraded cost, again WOW/PERFECTION!

Robert & Dustin from Golden West Homes (GW): From start/after delivery services and repairs to final completion of our home, FANTASTIC! After final home walk-through, we had a list of minor fixes and cosmetic repair items. As soon as J&M (Jasmine) received our list a request was submitted (super-fast) to GW. From GREAT email tracking communications and lightning FAST dispatched response times to the completion of all listed items; superb quality work!

We HIGHLY RECOMMEND J&M Homes of Albany and Golden West Homes as your first stop/choice when deciding/shopping for a new manufactured home, should you want your happy ending too!

No, you didn’t earn a 10, you all earned 100+. From start to finish, all involved went above and beyond, earning our complete satisfaction, sincere thanks, gratitude, and true admiration, THANK YOU ALL!!! Read more

Crystal LeydenAlbany, OR

Exceptional Customer Service

We would like to take this time to recognize one of your Sales/Service coordinators, Sharene Resch, in Oregon City. She is knowledgeable and professional and willing to do whatever she could to attempt to make the process of owning our new “20th anniversary edition” home a reality.

She responded promptly to us with answers to any questions that we had. It was a pleasure working with her and she is an asset to your company. Read more

Jim & Kathee HunterOregon City, OR

The house itself and the site work quality exceeded my expectations!

I’m don’t think there was anything J&M Homes could have done better. My sales agent was very easy to work with and was very responsive to my wants and needs. I would like to thank Doug and Jasmine for the care they demonstrated in getting this project completed. They were very supportive. I lost my home in a wildfire, and was reluctant to tackle the rebuilding process. Everything worked out very smoothly. The timeline was a bit longer than I had hoped for with the site contractor, but I was able to move in before the rainy season started, which was the original goal. Read more

Robert StillwellAlbany, OR

My overall experience from start to finish was awesome

Jasmine was a delight to work with, when there was any type of problem, she was quick to resolve it and I would refer. I love my home and have enjoyed it very much. I wish that they would allow you to upgrade paint on the inside and paint the molding. Other than that, no issues. Read more

Tina RussellAlbany, OR


Eric Stelzer did a fabulous job for us, arranging for all the specific changes we asked for. Read more

Bo and Skeeter TorvinenAlbany, OR

Nothing could have been done better. J&M did and continues to do a great job.

Richard, Amy, and Mike have all been fantastic throughout the purchase process. Very professional, friendly, and thorough/prompt in their follow through. The whole process of selecting the home itself, modifications, and options was easy and enjoyable. Richard was pleasant throughout the process and Mike was always available to verify that everything was coming together smoothly. Amy was always prompt in responding and excellent in helping us follow up on quality control issues with the factory.

The home satisfaction issues noted in the ratings above are not a reflection of J&M and simply have to do with quality control issues from the factory. The home itself is beautiful but there were some manufacturing issues that we are still coordinating with Golden West on getting resolved where possible/prudent. Everyone involved has been wonderful throughout the process. Read more

David WeddleMcMinnville, OR

Very Satisfied

Debbie was our sales agent and she was a delight to work with, she had ideas that helped us create a home the way we wanted it before we even knew it. It was her experience and knowledge that was so valuable. Debbie knows the way to make a home comfortable and her suggestions and ideas were awesome. She was very sweet to talk to, and that made our purchase a very easy.

Sharene has been so helpful in lining up repairs and she has such a good attitude, I really appreciate all she is doing for me. Read more

Dane WeedOregon City, OR

Our neighbors are amazed at the quality of this manufactured home. We are thankful we chose this company and super delighted with the staff.

Sale agents, Sonya Dollens and Sharene Resch, were top notch: enthusiastic, knowledgeable, eager to help with customized changes, always available by phone or email. They led us every step of the way making sure we understood the process from start to finish. Their recommendations were invaluable, knowing contractors for set up and skirting.

We moved in our home in six short months from the time we ordered. J and M Homes stuck to the promised schedule. Everything moved along in a timely manner. We love our new home, especially high end details like soft close cupboards, exceptional lighting, brand name appliances, beautiful windows and so much more. Read more

Doris BashOregon City, OR

LIstened and responded well to all inquiries.

Found a better contractor but J&M had no idea the contractor would falter.The staff in McMinnville was extremely helpful and made the negative experience with the contractor better.

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Frank SchultzMcMinnville, OR

You really can’t improve on perfect. We really couldn’t have had a better experience.

Richard and Mike both were great at helping us get exactly the home we wanted with all of our options for a much better price than we expected. Terry and Amy were always helpful too.Everyone was just awesome!

We were so pleasantly suprised by every aspect of home buying experience. From our very first phone call all they way through being handed the keys to our house the service was exceptional. Read more

Katie MexicotteMcMinnville, OR

Great service and very fair value for the home we received.

Stayed on top of all issues, friendly, professional, enjoyed working with Terry, Amy, Mike. Kept us informed of any scheduling changes. Read more

Gregory WescottMcMinnville, OR


Our agent made it comfortable and delightful. She was fun to work with. Sometimes my husband can be a little grumpy and she made it fun. She dealt with his personality very well, was very pleasant, very nice and I would definitely have my friends and family asked for her specially. Read more

David and Ruth WaltonOregon City


We had a wonderful experience with Alicia, Jeff and Shannon. All 3 of them went above and beyond to answer all of our questions, work diligently to fix problems or make things right for us. We genuinely feel they have our best interest in mind and wanted us to be happy with our home and its delivery. Read more

LeeAnn GraffWoodland, WA

If we could give more than 5 stars, we would!!!

Shannon is very knowledgeable and caring when it comes to customer service, making suggestions, giving us peace of mind as to what to expect, and when. She knows the ins and outs of what to expect, which prepared us for what’s to come. It was very exciting to actually see our home heading up the highway!!!

I would highly recommend to anyone I know that is looking to buy a manufactured home, to go to J&M homes. We went to 2 other business, and came to J&M, and glad we did. Read more

Michelle HartvigsenWoodland, WA

We are very happy with our beautiful home.

The staff at the OC J&M were always super helpful and friendly. We spent a lot of time going through the models and I never felt rushed, when we decided on the Maple II- Gary helped walk us through the process of designing our floor model and was very patient with us and answered any questions we had, and would call us with updates when he would have new information on what was going on with the building process.

Sharene was also a pleasure to work with over at J&M, our contractor John had an accident and was unavailable for walk through of the house (also big thank you to John the house looks amazing inside), and Sharene was a HUGE help at making some calls and pulling some strings to make sure me and my Husband would be able to do the walk through before the weekend so we could get moved in before our daughters birthday. She also kept in contact through email to keep me updated with the parts We need to fix up some of the house that had some minor issues. Overall great experience and would definitely recommend JM for your housing experience. Read more

Danielle ComptonOregon City


Richard was very good at communicating with us, promptly answering any questions we had, and letting us know about updates. Read more

Julie StarrMcMinnville, OR


Terry was responsive, which we appreciate. We are very happy with his work with us. We suggest others work with him to order their home. He’s both honest and knowledgeable.

Considering we ordered our home during Covid, we’re very happy with their service. We were especially happy with the help getting some of the service issues completed after J & M was paid and the house was complete. A service guy came out twice to make some repairs needed we hadn’t noticed at the time of the walk-through. He did an excellent job. We are very satisfied with this added service. Overall, all the crews that came to the house from the delivery to the final walk-through, were professional and pleasant. Thank you. Read more

James KleinMcMinnville, OR

This has been an amazing dream for us and we’re very thankful for J&M homes and all they’ve done for us!

Shannon seriously made this experience stress free, even with this pandemic and shortages, she always assured me that things would be taken care of and they always were. Still waiting on some minor fixes but understanding about them being busy and short on supply. Shannon always gave updates without me having to call even though we weren’t her only customer to deal with. I can’t brag enough about how amazing she is and I’m constantly dropping her name as soon as someone mentions a manufactured home.

Alicia in the office is also someone who I honestly can’t thank enough. There are not enough words to express the gratitude we have for her also. She has moved mountains for us so we could get our family back into one healthy, well built dream home. Alicia is the behind the scenes and I hope she as well as Shannon get the recognition they deserve and more! Thank you guys so much for making our family whole again, it’s a wonderful feeling to have again.

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Leigh McGrathWoodland, WA


Richard was great with communication throughout the process. He also went above and beyond to show us all our options virtually when we weren’t able to be there in person!

Thanks so much to Richard and Amy for helping us make our dream of becoming homeowners a reality! I had a lot of questions throughout the process and they were always so responsive and helpful! Read more

Melissa ColemanMcMinnville, OR


Our sales agent did everything well. Richard is great and I will be buying from him again. The whole process was much better than expected. Read more

Shorepines VillageMcMinnville, OR

J&M was great.

Richard was very helpful in always from start to finish with the purchase, with suggestions. Mike and Amy were very helpful when I had questions. Read more

Paula KnolesMcMinnville, OR

They have exceeded my expectations!

Everyone involved has been the example of top-notch customer service and dedication that others should strive for. I am very grateful for this beautiful home and the process in getting everything done in a timely manner. Read more

Casey FoxWoodland, OR

Everything went very well

Shannon was very helpful, especially during the ordering process. She made suggestions for add on’s that proved very beneficial once the home was onsite. We also appreciated her knowledge of the process and keeping us informed.

Alicia was very helpful in scheduling the delivery, set up and maintenance. She kept me informed throughout the process. Rick who performed the maintenance was very thorough and delightful to work with. We especially appreciated his professionalism. Read more

Nora AllenWoodland, OR


Richard provided me with samples of all carpet, flooring, paint colors cabinet materials and colors, fixtures, and everything for me to choose from.

Thanks for such a helpful crew, Amy, Richard, and Michael! Read more

Lawrence NelsonMcMinnville, OR


Alicia and Jeff have gone above and beyond when it came to the scheduling and helping us with the countless issues Golden West has created. Out of my whole experience of getting this house these two have made all the difference. There was a lot of issues that came up and Jeff and Alicia jumped in and did everything they could to fix it in a fast manor.

There was a issue that somehow my shower changed part way through to a plumb only even though I never okayed it and Jeff and Alicia have been amazing with that. I had a little heart attack when I saw I had no shower and within a short time a solution was made and calmed me down. Read more

Caitlin MartinWoodland, OR

We are very happy with them

Jeff was a wonderful person to deal with, friendly, professional, and honest. Took every step he could to answer any questions and was always available to help us.

Alicia has been a delight to work with as well, always responds quickly to any questions or concerns and provides the information needed.

Would recommend J & M homes to anybody, also Jeff and Alicia. We looked at other dealers and decided J & M was the best to deal with. Read more

Ronald JohnsonWoodland, OR

I would give them 10 out of 10 stars!

Richard showed us homes on the lot, answered our questions about the homes and explained the buying process. We went to several other dealers to look at homes. We came back to J&M Homes to buy. We were helped through the whole process by Richard and Mike. They kept us well informed every step of the way. They were very empathetic to our situation. We were still in shock from the Echo Mountain Wildfire that destroyed our home. Whenever I called Richard (probably too many times!) he would get answers for me and call back with helpful answers.

Amy Spencer, our Customer Service Representative was and is very responsive and helpful. Whenever I called or emailed her she was right on the problem and got back to me quickly. Let’s just say she was amazing. A definite 10! Thank you Amy, Richard and Mike for our new home. Read more

Mary SmithMcMinnville, OR

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